Refund Policy
Effective Date: 5/19/2025

At ClickTree Media, L.L.C., we are committed to delivering high-quality digital products, tools, and training that help you succeed in online business, internet marketing, and affiliate marketing.

Because our products are digital in nature, there are important terms and conditions you should understand before making a purchase.

1. Digital Product Refunds

Due to the instant-access format of our digital content—including courses, downloads, templates, checklists, PDFs, videos, and memberships—all sales are final and non-refundable.

We do not offer refunds or exchanges once access is granted, unless otherwise stated in writing on the product sales page at the time of purchase.

2. Exceptions with Money-Back Guarantee

If a specific product or program is advertised with a money-back guarantee, it will be clearly stated on the sales page, along with the terms of the guarantee, such as:

  • Duration of the refund window (e.g., 7 days, 30 days)

  • Required proof of completion or participation (if applicable)

  • Conditions that must be met for a refund to be granted

If the guarantee conditions are met, you must email your refund request to office@imwithben.com within the stated refund period.

3. Subscription-Based Products or Memberships

For any recurring subscriptions (e.g., monthly or yearly memberships), you may cancel your subscription at any time. However, we do not provide pro-rated refunds for any unused portion of your billing cycle.

It is your responsibility to manage your subscription through your account or by contacting us in advance of renewal.

4. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without first contacting our support team to resolve the issue is a violation of this policy. We reserve the right to ban access to all current and future products and services in the event of an unauthorized chargeback.

5. How to Request a Refund (If Applicable)

If your product is covered by a written money-back guarantee and you are eligible for a refund, please email:

📧 office@imwithben.com
Include:

  • Your full name

  • Email used at purchase

  • Order receipt or transaction ID

  • The reason for your request (optional but helpful)

Refunds, when approved, will be issued to the original payment method within 7–10 business days.

6. Contact Us

Questions or concerns about this policy? Reach out to us:

ClickTree Media, L.L.C.
251 W Broadway St
Eugene, OR 97401
Email: office@imwithben.com